13 July 2022





Webinar Overview

It’s expanding in all directions—talk of cryptocurrency and the latest market trends – where is it going, what will happen next. As a small, mid-tier bank, or credit union, what could it mean for your business and how does it translate as you compete among larger institutions?

In the first webinar of the FIS® Perspectives Webinar Series, we’ll focus on demystifying crypto and digital assets with our very own FIS experts, Melissa Cullen, head of segment strategy and SVP group executive for FIS’ Banking, Wealth and Retirement, and Fiaz Sindhu, VP and business executive for FIS’ Mid-tier Community Banking. They will be welcoming special guest, Charles E. Potts, chief innovation officer at the Independent Community Bankers of America (ICBA).

The panel will provide a foundational introduction to blockchain and digital money, followed by an industry perspective from ICBA, and conclude with Q&A.

By gaining a better understanding of these topics, you’ll be better equipped to consider how to safely leverage cryptocurrency at your financial institution. Discover how to take the first steps in attracting new customers and retain existing customers with growth opportunities.

Following this webinar, the remaining crypto topics in this series will allow you to:

      • Understand what pending U.S. regulation will do for demand and security of the crypto market
      • Hear from experts who will cut through the noise to share the what, why and how of this new opportunity for growth

To find out more about crypto and digital assets ahead of this webinar, click here.

Meet the Speakers


Melissa Cullen

Head of Segment Strategy and SVP Group Executive,
FIS banking, wealth and retirement

Melissa Cullen leads global strategy for FIS Banking Solutions, which includes banking, payments, loyalty, fraud, custody and investment fraud solutions for established and emerging financial services providers. In this role, she is focused on exceptional client service and helping clients grow their business with innovative technology and services. Ms. Cullen brings executive leadership experience gained in a number of senior roles in product management, marketing, sales operations, technology and risk management for advisor workstation, order management system, trading network, trust accounting and retirement platforms.

Fiaz Sindhu

VP, Business Executive
FIS mid-tier community banking

Fiaz Sindhu serves as the new business strategy lead across FIS Americas Banking Solutions. In this role, Fiaz works with teams across FIS to identity and develop solutions that drive growth through innovation. Prior to this he was part of the FIS Enterprise Product Office where he helped drive FIS core modernization strategy and development of the modern banking platform.

Prior to joining FIS, Fiaz was the core banking industry lead for Accenture in North America. Fiaz’s thought leadership articles have been featured in American Banker, ComputerWorld and Bank Systems & Technology. Fiaz holds a bachelor’s degrees in computer science and philosophy from the University of Pennsylvania and an MBA from the University of Florida.

Charles E. Potts

EVP and Chief Innovation Officer
Independent Community Bankers of America (ICBA)

Charles E. Potts is executive vice president and chief innovation officer for the Independent Community Bankers of America® (ICBA).

In this role Potts drives ICBA’s innovation initiatives, and financial technology strategies, working with ICBA leadership to develop impactful, value-added solutions that help community banks seize new market opportunities to meet customers’ evolving financial services’ needs.

Potts’ extensive experience in banking and financial service firms provided the background Potts needed to start, co-found or lead various fintech start-ups including digital banking, mobile engagement, financial management and payments providers. Many had successful exits via IPO’s or acquisition via strategic acquirers.

A frequent speaker at national trade shows and conferences, Potts previously served as executive managing director at First Performance Global, where he led international business and corporate development activities for its card-control and fraud alert platform. Before that he served as CEO for NetClarity, a start-up in the University of Florida’s Business Incubation Hub. Prior to ICBA, he worked at the Advanced Technology Development Center (ATDC), leading the fintech practice where he mentored startups as part of the Georgia Tech-based incubator.

Charles attended the Georgia Institute of Technology, did his graduate studies at Georgia State University in Atlanta and attended the Graduate School of Banking at LSU. Potts, an avid masters runner, cyclist and soccer fan.

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